Task Lists and Issue Trackers - Thoughts
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Recently at work, my colleague Jeremy and I made the switch from using the task list in Outlook to Redmine for handling our list of tasks and features to be added to our internal software projects. At the outset, this seemed like a great idea and quite a step forward - I mean, Outlook? Its hardly designed with our job in mind is it. The list of personal annoyances associated with Outlook is quite extensive, but suffice it to say I find it clunky and restrictive and it gets in the way. Imaging running a marathon and having to open a door every 6 minutes in order to continue. That's what using Outlook feels like to me. Because of this, I spent the best part of a day sorting out a nice VM, installing Windows, then Ubuntu and configuring Apache, Passenger and Ruby all to get Redmine running, and was quite pleased with myself and our shiny new issue tracker by the end of it all.
It has now been a while using it instead of Outlook and while it has solved several of the problems I have with Outlook (not to mention it looks better and has a more intuitive UI in most places), it did not solve the problem as efficiently as we would have liked.